Datenschutzerklärung

Last updated: September 17, 2026

Gruseldeko operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Gruseldeko is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

What Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, and financial account numbers; payment card information; financial account information; transaction details; payment method; payment confirmation; and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, add to your cart, add to your wish list, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us, including the information you provide when communicating with us, such as when you submit a customer support inquiry.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or Services or visit our website, and through the use of cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Providing, tailoring, and improving the Services. We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send notifications related to your account, create and maintain your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a tailored shopping experience by recommending products related to your purchases. This may also include using your personal information to better tailor and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.
• Communicating with you. We use your personal information to provide customer support and effective Services, respond promptly to your inquiries, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or regulatory agencies; investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and investigate or enforce potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners that provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity with different merchants and websites. You may exercise your right to opt out of such uses at our opt-out page.
• When you direct us or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than the country where you live in order to provide and improve the Services for you. We also use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our store, with other merchants, and with Shopify in order to help protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding its use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children who are under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right to access/know. You may have a right to request access to personal information that we hold about you.
• Right to delete. You may have a right to request that we delete personal information we maintain about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right to portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have a right to opt out of the “sale” or “sharing” of your personal information or to object to the processing of your personal information for purposes considered “targeted advertising” under applicable privacy laws. You may exercise this right at our opt-out page. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as an opt-out request for the device and browser used to visit the website. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. Learn more at https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your browser or device.
• Managing communication preferences. We may send you promotional emails. You may opt out at any time by using the unsubscribe option included in our emails. If you opt out, we may still send non-promotional emails, such as messages about your account or orders you have placed.

If you reside in the United Kingdom or European Economic Area, subject to exceptions and limitations under local law, you may also exercise the following rights:

• Right to object and restrict processing. You may have a right to ask us to stop or restrict our processing of personal information for certain purposes.
• Withdrawal of consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawal does not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise these rights where indicated on the Services or by contacting us using the details below. For more information about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we will require the agent to provide proof that you have authorized the agent to act for you, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge your complaint with your local data protection authority. For the European Economic Area, a list of responsible data protection authorities is available at the EDPB website.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us by phone at +49 176 61108808, by email at info@gruseldeko.com, or by mail at Schillerstr. 53, 99439 Am Ettersberg, Germany. For purposes of applicable data protection laws, we are the data controller of your personal information.